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@erikwellander how do you currently provide new prospects with trial accounts?
@alexander_negrash Hello Alexander,
Well "drive-by" prospects that find our page and download the software can
enter a trial period without talking to us.
We could offer it through a web form on our site, but that would include us
having to get involved in the process.
Med vänlig hälsning / Best regards
Erik Wellander
Den tis 5 apr. 2022 kl 11:55 skrev MSP360 :
@erikwellander If you just give your prospects a direct download link without setting up a user account inside the MSP360 web console they won't be able to start a trial. Once someone installs the software without you knowing, you will see the new computer on the "Computers>Remote Management" and you will need to assign it to a specific user account and provide that prospect with a username and password before they can start a trial. I would advise you to hide the download link behind a web form, b/c you need to collect a prospect's email anyway. You can automate the process of user account creation using our API https://help.mspbackups.com/mbs-api-specification
@alexander_negrash Hi,
Perhaps you have a tutorial for how to create a form in wordpress that
makes these API calls?
I find it quite challenging to first learn how to make API calls from our
Wordpress web site and then implement MSP360 API calls in the background.
Maybe there is a plugin that does this for us in wordpress?
It is not correct that a user cannot create a trial account from within the
backup agent software itself. When the program is first started you are
requested to login, but it also offers the user to register for a trial
account if they don't have one. So I think that either way there should be
a notification email sent from the management console when a new user has
registered.
Med vänlig hälsning / Best regards
Erik Wellander
Den tis 5 apr. 2022 kl 15:51 skrev MSP360 :